Market Research, Economic, Strategy Consultancy
Assistant Community Manager (Social Media)
Full Time
Singapore
We are looking for a social media enthusiast to manage and expand the online presence for one of our business units - Quick Retailing and her brands.
What you will do
We are looking for a social media enthusiast to manage and expand the online presence for one of our business units - Quick Retailing and her brands.
What we look for
• Defines social value proposition, brand voice & best practices.
• Identifies new trends/developments & which social platform to use to reach targeted audience.
• Monitor and engage with users on all social media channels daily - including curating, crafting, posting, scheduling, measuring, analyzing, responding, listening, engaging and experimenting.
• Communicate with content teams on trending topics and act on them to engage the community.
• Manage social media with content and marketing teams to meet business objectives
• Conceptualize and create visual, sharable content, as well as explore new ways and new platforms to engage fans.
• Take a leadership role in cultivating social media conversations and engagement across all platforms.
• Brands online reputation management by responding to questions and complaints with a “customer first” mindset and flagging up/mitigating potential conflicts/issues.
• Utilize data to increase audience share (organically)